Account Manager Resume
Stacey McGovern
614 Harmony Lane
Pleasantville, CA 94 128
(925) 555-1334
Qualification Profile
• Account Manager made with a wide experience in sales, business development, marketing, strategic planning, operations management and management.
• Consistently exceeded sales targets in a multi-million dollar organizations.
• Maximum efficiency of a reasonable potential sales and depth of field.
• Proven success in managing customer service initiatives, increasing levels of customer retention and satisfaction levels of clients in highly competitive markets.
Professional Background
Jennings, Inc., Phoenix, AZ
2002 – Present
Account Manager
Indicate with customers on a daily basis. Developed and delivered presentations to clients.
• handled all the accounts for successfully managing the 1000 accounts nationally.
• helped develop the business, which led to the customer base.
• contribute to the implementation of strategic planning initiatives and promotional strategies.
• Increased customer satisfaction levels in mature markets.
Gallery tour and cruise, Inc., Phoenix, AZ
1999 – 2002
2001 – 2002
Resort Services Manager
Directed daily operations within the organization. Supervised and trained employees in daily job responsibilities.
• commercially cultivated relationships with over 250 stations in the United States, Mexico and Canada.
• led the development and introduction of new marketing and sales programs, resulting in higher income levels.
2000 – 2001
Account Executive Resort
Creative and promotional strategies. Successfully treated the whole management.
• played an active role in training and mentoring sales teams of 50 stations in the United States and Canada, which produced higher levels of sales.
• reaching sales goals on a regular basis.
• Research and recommend new business opportunities in the area.
1999 – 2000
Head of Sales Team Members
Supervised and mentored 20 sales team members in their daily work responsibilities. Levels of performance and specific areas for improvement.
• increased levels of customer retention in the highly competitive market.
• Exceeded sales goals for sales knowledge.
Diversified Communications Group, Phoenix, AZ
Small Business Sales Consultant
He created and introduced the sale of telecommunications solutions to customers’ needs.
• Net sales of high-profile companies within the seven western states.
• If high levels of customer service, which has led to levels of satisfaction with DIN.
Distribute Beverage Company, Phoenix, AZ
1998 – 1999
Retail Chain Sales Representative
Managed daily sales activities. Attended the activities of sales forecasting. Participation in merchandising functions.
• managing the account management responsibility for 19 retail accounts.
• communicate with customers about their needs and recommended products to meet their needs.
The Home Depot, San Mateo, CA
1995 – 1998
1997 – 1998
Home Improvement Sales Manager
Developed and implemented new protocols for customer service. Supervised and trained employees varied.
• Management of daily operations within the retail division, which generated more than $ 6 million in annual revenues.
• Streamline business processes and productivity levels.
1996 – 1997
Sales Manager
Maintenance of 20 people in daily activities. Assist with inventory management actions, such as purchasing and inventory control.
• Directed the daily activities in the context of men’s clothing and shoe department, which has generated over $ 3 million in annual sales.
• With the help of human resources functions such as payroll administration, training, development and discussion.
1995 – 1996
National Retail Management Trainee
Participation in an intensive training program focused sales management.
• have acquired extensive knowledge on various aspects of retail management, sales management and operations management.
Education
Northern Arizona University
1995
Bachelor of Science, Psychology
Military experience
U.S. Army National Guard, Phoenix, AZ
1987 – 1995
Specialist/E-4 military police officer
Computer skills
• Microsoft Word, Microsoft Excel, Microsoft PowerPoint