Customer Service Representative – Hospitality Resume
Dale Wong
601 Harmony Lane
Pleasantville, CA 94513
(933) 513-1233
Profile
Provides customer service experience over 4 years, 3 years of production co-ordinator with American Airlines, and a large volunteer. Ready airline itinerary and during travel. Interact with professionals from different fields, representing all nationalities, ages and cultures. Canadian citizen of a U.S. visa. Traveled throughout Germany, Austria, Spain, Norway, Sweden, France, Canary Islands, and London, and all across Canada and the U.S. lived in Canada, Houston, New Orleans, and Norway. He speaks fluent English and can communicate in French, at least the use of Norway.
Education and Training
Atlantic School of Airlines
Diploma, so that the airline
Course of study included the reservations, ticketing and hostess service
During the Travel Agency
Travel within
Tomball College
Completed French II, Conversational French courses.
Discover
Ready-Made Foods
Representative sample of products (1 year)
• Represented as independent convenience foods to promote products.
• recognized as repeat orders within one of the largest food chains, based on the excellent sales skills, customer approaches, as well as confidence and motivation.
Exxon
Hospitality Greeter and connection (10 years)
• Working with families of employees of Exxon moving to Norway, greeting families at the airport and to serve as a temporary bond to ensure that they are acclimated to the culture of Norway and services.
• provided care services for monthly meetings of the group of women with a maximum of 30 members.
• Third Vice President was involved in one of the leading hospitality and service in this group (Assisted wives of Exxon employees relocating to Houston, planning and networking monthly themes and created to increase participation).
Harrington Car & Truck Rental
Customer Service / Office Manager (3 years)
• Customers in the greeting, the completed surveys, information provided, the problems solved, and handles several administrative activities.
• Interaction with managers of corporate fleets.
Lansing aircraft – Chelsey Division
Production coordinator (3 years)
• production schedules for parts prepared for Lansing 232S, 543s, 332s y.
Additional experience
Teacher Assistant (2 years) visited the fourth and five quality classes in Houston and gave a practical education through experiences in chemistry, physics and biology. Trained scientists, engineers and doctors, and Exxon provided eight sessions for two months, two years in a row.