Customer Service Representative Resume
Kerry Cordova
604 Harmony Lane
Pleasantville, CA 94138
(945) 445-1234
Summary
Expert in office practices and general procedures. It is dominated by MS Office: Excel, Word, PowerPoint, Access. Detail-oriented, talented organizer of the ability to move and train others. The knowledge of different cultures. Team player with a focus on quality.
Experience
BILLING BRIXTON, Chicago, IL 2002 – 2003
Customer Service Representative
• Answered incoming calls – an average of 60 a day – to solve problems with customer service and billing.
• Insurance companies and many Medicare contract.
• Using the Insurance Code, including an update of patient records.
Motorola, Inc., Harvard, IL 1994 – 2001
Repair Technician
• Inspect, remove and replace damaged or defective items with the help of templates, manuals and drawings.
• demolition of the track over the three components in four innings.
• Alerts and work with materials and advice to avoid the fallout from the machine.
• Introduced a way to remove scratches from home without bursting.
• Organized and maintained the reprocessing line, delegate tasks and simplifying the recovery phase.
• Scheduled e-prom chip, error-free quality standards that meet at all.
Int’l digital electronics, Arlington Heights, IL 1987 – 1994
Manager
• General secretarial functions, inside sales, sales rep support, accounts payable / receivable, computer applications research.
• Started by external translation services saves time and provides a very necessary product support.
• Research and marketing generated sales of computer systems in the U.S.
• He studied Japanese culture and language to enhance customer relationships.
Education, Training and Development
Carl Schurz High School in 2003
Certificate of business applications