Customer Service Resume

Casey Catello

634 Harmony Lane

Pleasantville, CA 91188

(915) 335-1234


Career Objective

A Customer Service / Inside Sales position with extensive professional experience.

Skills and capabilities

• Entry and administrative data: transcription (65wpm., 10-key).

• Audit Experience: An efficient, precise and detail-oriented.

• Excellent written and verbal communication.

• Equipment and software: Word, WordPerfect, Excel, Lotus 1-2-3, Windows 95.

Work Experience

SFB Training, Inc., Beaver County, PA

Assistant / Office Manager, 2001 – Present

Assisted clients with an accurate assessment of needs. Conducted extensive interviews, training and supervision of staff. Managed advertising, accounting, inventory / purchasing requirements. Handle product orders with attention to detail.

• quickly the reputation of responsibility / diligently to win the status of leadership.

• entrusted to the management responds to all administrative responsibilities.

• coordinated planning of complex training programs, business reports compiled monthly.

XYZ Department Store, Rochester, NY

Sales Assistant / Head of Department, 1998 – 2001

They collaborated on photographic and textual research of museum exhibitions, publications, films. Edited collection of artifacts / Construction of exposure with respect to space requirements. Composed by the labels of objects on the screen.

• Practiced for storage and safe transportation of objects shows.

• Keep accurate records to change the film to video transfer.

• proposals to fully fund the grant applications and festival films.

• Works with a processor / printer color photo of the clean development.

Education

University of Pennsylvania, Philadelphia, PA

BA, Film Studies

• Graduated with honors

Awards and grants

• Merit Scholarship (upper class)

• CAS Alumni Merit Award (Outstanding Academic Achievement)

• University degree / Golden Key National Honor Society

• Dean list of relevant seminars

• Dale Carnegie Course Effective Speaking and Human Relations

• Dale Carnegie Course Management Seminar



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