Director of Operations Executive Resume

Kerry Cordova

601 Harmony Lane

Pleasantville, CA 93388

(115) 515-1231


General Management / Operations / Human Resources

Professional career reflects over 15 years of experience in executive management, operations management, business analysis, strategic planning and human resources in a variety of service industries. They have a proven record of success in increasing organizational efficiency and improve productivity in non-unionized. Leadership has been used in the implementation of small waist, middle of the organization around key programs and business development. Responsibilities include, but are not limited to policy development, inventory control, shipping, receiving, facilities management, sales, communication, budget and P & L. Served as key liaison between workers and managers of the organization to 40 facilities in operation and staff of 5000.

Authority and Purpose

He has a degree in Business Administration Human Resources Management at the University of Toledo. Grades have improved with more training and certification: Manager registered service business, a certified professional in Human Resources, member of the Human Resource Center of Indiana, and the Society for Human Resource Management.

Skills and experience supporting a wide range of leadership skills as Chief Operations Officer, Vice President of Human Resources or the Director of Business Development, with responsibility for developing business objectives, leading human resources functions, the preparation of plans of organization and coordination of financial policy strategies to ensure success.

Some of the achievements

• Good multi-site operational monitoring as long as 40 schools and 5,000 employees

• Provides a “point of contact with the front line” for all customer relations, complaints and disputes

• Renovated Human Resources to facilitate the growth, development of manual labor, hourly and salaried employees, policy and procedure manuals, and training to increase knowledge, reduce turnover, and enhance ownership of the business goals and objectives

• Serve as key liaison between the workforce, senior management and outside regulatory agencies on critical business issues, including but not limited to: the EEOC, sexual harassment, the workers’ compensation, unemployment compensation, compliance, contract labor and OSHA regulations

• If the facility management and maintenance of facilities restructuring liabilities of $ 6M-organizational ”

• requirements management skills to provide leadership, recruitment and staff to begin $ 1 million

• Designed and updated information systems to increase access to shared information, using the exact (real time) monitoring of customer orders / concerns, efforts to significantly higher scores of satisfaction

Work History

Executive Management Services, Inc.

2000 – Present

Chief Executive

General Management Services, Inc.

1997 – Present

Executive Director of Human Resources Management

STC Industries, LLC

1995 – 1997

Director of Personnel and Operations

Keller Meyer Building Service, Inc.

1992 – 1995

Director of Recruitment firms

Apartments Wyatt / Search is Roebuck & Co.

1986 – 1992

Facilities Manager / Sales Associates



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