Director of Operations – Rehabilitation Resume
Stacey McGovern
304 Harmony Lane
Pleasantville, CA 93 513
(923) 523-1211
Profile
Manager with over 12 years of experience behind the financial transaction and accounting, budgeting and forecasting, profit and loss account, administration, recruitment and staff development, quality assurance, marketing, sales and public relations. Increase efficiency, reduce costs and increase profits using strong troubleshooting and problem-solving, but by streamlining and determine the optimal use of facilities and personnel. Company owned and operated successfully, it holds up very well the integrity and value to the community. Currently, the implementation of an MBA. Computer skills include Microsoft Windows 98 and Office 97 (Word, Excel, PowerPoint and Access), Quattro Pro, WordPerfect, and QuickBooks. Actual user of the Internet.
Experience
MJ Care Inc., Houston, Texas 1998 – Present
Regional Operations Manager
Managed all operations of a company to rehabilitate and maintain the total profit and loss responsibility for 10 schools under contract through Texas. Directly supervised 10 officers. Interaction with administrators at the facilities of long-term care, business owners and directors of nursing. He served as director of the rehabilitation agency with responsibility for monitoring and ensuring compliance with State regulations. He informed the vice president of nursing care.
• restructured and reduced all activities due to changes in Medicare reimbursement payment system perspective.
• Making presentations to the role of public relations to educate staff and contracts related to changes in reimbursement.
• identify the strengths and responsibilities assigned new jobs to reach the highest level of staffing resource levels.
Therapy Alliance, Inc., Houston, Texas, 1995 – 1998
President / Owner
Founded in health care workers at Ground Zero of the nursing home company, and managed all activities. Interact with physicians, nurses, administrators, patients, and structure.
• Writing a business plan, mission statement, created by the budget and negotiated and obtained funding for this start-up.
• Creation of a manual of policies and procedures, structure and flow of paper.
• Company set up employee benefits package, recruited and hired more than 50 administrative staff and office, and enforce all compliance.
• Research, purchased and implemented a database tracking software client information.
• Development of all the pamphlets and brochures to promote the company
• Implementation of an accounting program that saved time and improve efficiency and accuracy of the information.
• Achieved an excellent reputation by monitoring and feedback from agencies and patients (created in an active form to ask for answers to customer service).
• Increase in business for nearly $ 1 million within two years.
Rehability Health Services, Houston, Texas 1991 – 1995
Area Director of External Services
Coordinated and directed the activities of five separate off-site to run clinics in Houston, with a total budget of $ 5,000,000. Served as administrator of an agency-patient home health care. Regional Director for Operations, said.
• Originally hired Head of Occupational Therapy, have contributed to four months after the Director of Clinical Services Center, after a year of administration and two years after the Offsite Service Area Manager.
• Accounts receivable from 120 to 36 days in 12 months.
• tripled the growth of average monthly income for the three months and have exceeded expectations.
• expand the territory to include a clinic in fifth place, and organize and plan the move and the ergonomic design, the clinic moved.
• Create an incentive program that established objectives and the increased number of clients.
• Led Houston area outside the team’s facility through a restructuring plan complicated and stressful.
• Improve your mood by increasing the efficiency of the chain of command, and provide support and leadership.
Healthcare Rehabilitation Tech, Houston, Texas 1989 – 1991
Therapy Manager
He managed a commercial rehabilitation. Interacted primarily with the directors of the nursing home. He served as a therapist to evaluate the responsibility of overseeing 10 therapists.
Willowbrook Hospital, Waxahachie, Texas 1987 – 1989
Director of Expressive Therapy
Creation of the initial therapy of this institution for the mentally ill. Policies and procedures, recruited and hired staff, established a training program for staff development, implemented quality control procedures, bought all the equipment, and controls to monitor service delivery.
Neurology Beaumont Hospital, Beaumont, Texas, 1985 – 1987
Staff Occupational Therapist / Psychiatry
U.S. Army 1978 – 1985
Behavioral scientist
Education
The University of Texas Medical Branch, Galveston, Texas 2001
Bachelor of Science, Occupational Therapy
Continuing Education: Our Lady of the Lake University Weekend MBA Program
Currently enrolled in the expected completion in 2003.
Affiliations
American Occupational Therapy Association
Texas Health Care Association
Tutor – English as a Second Language – Adult Learning Center Pearland
Pearland Toast Master