Executive Administrative Assistant Resume
Sterling drew
114 Harmony Lane
Pleasantville, CA 93 581
(925) 355-1231
Summary
CEO expert with over 15 years of experience in lieu of organizational strategies and measures for continuous improvement and effectiveness of business operations. Automatic start meeting the deadlines and project requirements in the performance of multiple tasks in rapidly changing environments. Respond quickly and appropriately to changing circumstances, assess problems, make informed decisions for positive change, and focus on new priorities. Growing up as a team player and coordinator of special events and programs. Excellent interpersonal communication skills, quickly establish rapport with patients, physicians and staff. The main advantages are:
• Control of project management and administrative support •
• The functions of Human Resources • Office Management
• Compliance with laws and regulations • Planning and coordination of the event
• Problem identification and resolution • Budgeting and Financial Affairs
• Team Leadership • Communication and interpersonal
“… It turned out a conscientious and hard-working associates who have worked for many years his attention to detail, dedication to their work, and a positive attitude has helped to make the guidance and example to his peers and a large resource for the department .. ” Fred Sterling, Risk Manager Operations – Rhapsody, Inc..
Work Experience
MOUNTAIN HOSPITAL, Butte, MT
2000 – Present
Administrative assistant
Provide administrative support to the Chief, and 12 team and hospital staff. Scope of responsibility is diverse and includes the patient’s communication, coordination of special events, operations management, executive management, human resources and regulatory compliance.
• Designed and implemented programs to reduce administrative redundancy, streamline processes and improve daily operations.
• Led internal office training to ensure compliance with all local, state and federal regulatory agencies, in-depth knowledge of HIPAA, JCAHO, HCFA rules and regulations.
• Create and present the characteristics of human resources, interviewed, hired and managed new general guidelines for employees. Integrated teams that consistently exceeded the goals of productivity, efficiency and quality.
• Implementation of “incentive compensation to employees” programs designed to encourage outstanding work performance, delivering measurable improvements in morale and job satisfaction.
• planned and facilitated a wide range of administrative duties including travel arrangements, calendar management, business correspondence and sets the agenda for the various functions and meetings.
• Designed and implemented a new database for marketing enables the Department to monitor areas of expertise and backgrounds of staff working in specific licenses. Ultimately streamline the process of submitting documentation to be certified or supplier in the network.
• Training of more than 12 employees account for equipment, operations and processes, team members develop needed for maximum productivity.
• Organized all charitable functions, special events and activities of current employees, such as Christmas parties and picnics. Managed annual budget of $ 6,000, and events for 240 employees and 25 physicians remained consistently under budget and saved $ 1,000 – $ 2,000 per year.
• It serves as Director of Human Resources support, often sought by employees to solve problems and manage difficult situations.
Rhapsody, Inc., Butte, MT
1999 – 2000
Assistant / CRS Representative
Provided assistance to clients on various issues with the financial, operational policies and procedures necessary for smooth business operations; recognition rate developed and motivating incentives for employees who have improved the office environment.
MEDICAL SERVICES, Butte, MT
1999
Assistant
Reported directly to the president and vice president, oversaw the project and progress, prepared hard work, reports, documents and update files, the implementation of new shapes with greater efficiency and accuracy, compensation for two months delay of three weeks and is responsible for install new software, configure and maintain user profiles on NT environment critical program developed by the database key $ 1 million, the material costs streamline processes, improve efficiency and ultimately save.
MEDICAL ADVICE Butte, Butte, MT
1995 – 1999
Administrative Assistant
Participation in the distribution of risks for the products included in the database, data entry, report updates and analysis, formal and informal research and correspondence manufacturer and supplier, have cooperated with the project at meetings to generate new ideas that could facilitate the Y2K project.
TRANSPORT BEAL, Fontana, California
1987 – 1995
OS & D Clerk / Supervisor
Developed and implemented new procedures to reduce the required 12%, the honor of pre-award “Excellence Training Program” in the top 2%.
Professional Education and Training
ITT Technical Institute
1999
AAS, Business Technology Administration
Continuing education courses in service sponsored by Intermountain Hospital included:
• Access to advanced techniques
• speak with confidence and clarity
• How to discipline employees
• Recruitment to vacant posts
The verification of the compensation of occupational accidents •
• Knowledge of FLSA, FMLA & EEOC
Management skills • Administrative Assistants
• Coaching skills for managers and team
• HR Basics
• Conduct orientation meetings of employees and
• JCAHO, HCFA, state and federal regulatory agencies
• Computers / Business Software Applications
Technical Expertise
Access to Microsoft Word, PowerPoint, Publisher, Excel, Windows XP, Outlook, Lotus Organizer Transcription
Professional Associations
Members, women in sales management
Business professional members, Latin
Community Activities
Speakers / Volunteers, suicide awareness program
Volunteer, Hope House
As a volunteer, United Way